Solve: When VPN Connects, Internet Gets Disconnected Problem

Source : VPN Connects

VPNs stands for the term Virtual Private Networks; it is the handiest for protecting users privacy and browsing online secretly without even knowing to the owner. Nowadays, VPN is becoming necessary for most of the users. Mainly, VPN works by easily routing your internet network through a server from a location of user’s preferences. Usually, it allows the users to access that content which is accessible from limited geographic locations.

However, If your VPN Software block and disconnect the Internet network or sometimes, Wi-Fi connection once it is connected with the device. Many times, this issue occurred during the time your VPN connected but your Windows 10 still showing no internet connection. Nevertheless, this is a very irritating and odd situation. Thus, users are using the VPN for security and privacy purposes. So, it remains disconnecting and keep connected to the ordinary network which is not secured network.

VPN services are integrated to work even faster, but due to this issue, it can be slow down. Therefore, to resolve this issue follow the steps discussed below.

Steps to Fix When VPN Connects, Internet Gets Disconnected

In this blog, we’ll teach you by providing stepwise guide to resolve the issue related to VPN; When VPN connects, Internet connection gets automatically disconnected. There are multiple ways for fixing this error, but we illustrate the most effective ones. The steps are mentioned below:

Solution-1: Install Latest Version of VPN

1. Click on the ‘Start’ icon to launch the start menu.
2. Simultaneously press the Windows + R keys to open the ‘Run’ search box.
3. In the ‘Run’ search box, type in following command ‘regedit’ and press Enter.
4. Now, a User Account Control dialogue box will appear on your screen, click on the ‘Yes’ tab.
5. After that, inside the ‘Registry Editor’ in the Computer folder, locate the following key and click twice on it:

6. Then, in the ‘HKEY_LOCAL_MACHINE’, click twice on the ‘Software’ option, double-click on the ‘[your] VPN’ option.
7. Next, right-click on the ‘[your] VPN’, press the ‘Delete’ tab.

Once deleted, you should not be able to see your VPN in the Wow6432Node.

However, still the VPN is scheduled as an accessible VPN connection even after uninstalling it, follow the mentioned steps:

1. Hit the’ Start’ icon to launch the start menu.
2. In the ‘Start’ menu, press the Windows + R keys to open the ‘Run’ command search box.
3. Under the ‘Run’ command search box, type ncpa.cpl and hit the Enter key to navigate the ‘Network Connection’ window.
4. Inside the ‘Network Connection’ window, right-click on the ‘WAN Miniport’ as [your] VPN.
5. Finally, click on the ‘Delete’ tab to successfully delete it.

Solution-2: Uninstall and Reinstall VPN

1. Click on the ‘Start’ menu to open it on the screen.
2. Then, choose ‘Apps and Features’ option.
3. Search VPN you want to uninstall and click on the ‘Uninstall’ button.
4. Under the ‘Setup Wizard’ page, you will receive a notification popup on your screen after a successful uninstall. Then, press the ‘Close’ tab to exit the Wizard.
5. After uninstalling, if the VPN is still showing, right click on the Start tab and choose the Run option to open the ‘Run’ command box.
6. Under the ‘Run’ search box, type in ‘cpl’ and press the ‘Enter’ key to open the Network Connections window.
7. Click on the ‘Delete’ tab to delete it.
8. Again, click on the ‘Start’ tab and choose ‘Settings’ option.
9. After that, click on the Network & Settings option.
10. Choose VPN, and click on the ‘Delete’ to delete it from your Windows 10 device.

Once Deleted, reinstall the app and check if this works.

Karen Minton is a Microsoft Office expert and has been working in the technical industry since 2002. As a technical expert, Karen  has written technical blogs, manuals, white papers, and reviews for many websites such as office.com/setup  .